At Geist Oral & Facial Surgery, we understand that the financial aspects of health care can be difficult to understand. Our office will do everything we can to help you understand your insurance coverage and financial responsibilities. If you provide us with accurate and current insurance information, we will be happy to file your charges with your primary and secondary insurance companies.
If you have dental and/or health insurance
We ask that you bring proof of coverage (insurance ID card or insurance forms) to your initial appointment. These documents will provide essential information that will help us determine the specific requirements of your insurance plan, such as how often you may be treated, who may provide treatment to you and any family members covered by your plan. Please take time to review the following checklist that will help you provide us with all of the information necessary to file your claim(s). You may want to contact your insurance company to assist you with obtaining the most accurate information:
- Determine whether or not we are participating providers of your insurance plan. With most plans, you may choose to see a provider that is not “preferred” with your insurance plan, but you may want to check with your insurance company to see how that will affect your coverage and reimbursement for services.
- Check into whether your insurance company requires a Specialist Referral from your dentist or physician. If so, please bring a copy of the referral with you to your appointment.
- Investigate whether your insurance plan requires prior authorization for services in order for benefits to apply. You or your physician may need to contact your insurance company to request authorization prior to your appointment.
- Please be prepared to pay any copay or coinsurance amount on the day of your appointment. When medical insurance applies, your specialist copay is usually noted on your insurance card. When dental insurance applies, your coinsurance is the amount that your dental insurance company deems your responsibility (usually based on a percentage of the fee of the service(s) rendered).
We will send you a monthly statement for any balance that remains on your account. Most insurance companies will respond to our claim for services within four (4) to six (6) weeks of receipt. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance company has paid is your responsibility. Your prompt remittance is appreciated.
We will work with you to maximize your insurance reimbursement for covered procedures. However, some provided services may not be covered by your insurance plan. Payment for non-covered services is due at the time of service unless other arrangements have been made in advance.
Please remember that you are fully responsible for all fees charged by this office, regardless of your insurance coverage.
If you do not have insurance
We pride ourselves on delivering the finest care at the most reasonable cost to our patients. Therefore, payment in full is expected at the time that services are rendered. For your convenience, we accept payment in the forms of cash, personal check, Visa, MasterCard and Discover. Prior to your procedure, we can also assist you with making arrangements for financing through Care Credit and Wells Fargo Health Advantage. Please feel free to call our office at 317-823-4260, or toll free at 866-823-4260, if you would like an estimate of the payment that will be due the day of your appointment, to discuss payment options, or with any other questions that you may have.